Player Wellbeing

hbazi Responsible
Gaming Policy

Gaming on hbazi should always be fun — a form of entertainment, not a way to make money or escape problems. This page explains the tools hbazi provides to help you stay in control, recognise warning signs early, and get support if you ever need it. We want every member to enjoy hbazi safely and responsibly.

Your Wellbeing Comes First
hbazi's responsible gaming commitment
Deposit & Loss Limits
Session Time Reminders
Cooling-Off & Self-Exclusion
Reality Check Alerts
24/7

Support available every day for responsible gaming queries

6+

Player protection tools built into every hbazi account

18+

Strict age verification on every hbazi registration

100%

Free to use — all responsible gaming tools cost nothing

Our Commitments

How hbazi Keeps Gaming Safe and Fun

hbazi has built responsible gaming into the core of the platform — not as an afterthought, but as a genuine commitment to every member's wellbeing.

Deposit & Loss Limits

Set daily, weekly, or monthly deposit and loss limits directly from your hbazi account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you real control over your spending.

Session Time Reminders

hbazi can send you a reminder after you have been playing for a set amount of time. It is easy to lose track of time when you are enjoying a game — these alerts help you stay aware of how long you have been on the platform.

Cooling-Off Periods

If you feel you need a short break from hbazi, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended and you cannot log in or make deposits.

Self-Exclusion

For members who feel they need a longer break, hbazi offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed and you will not receive any promotional communications from hbazi.

Reality Check Alerts

hbazi's reality check feature displays a pop-up at regular intervals showing how long you have been playing and your net win or loss for the session. This keeps you grounded and helps you make informed decisions about continuing to play.

Minor Protection

hbazi strictly prohibits anyone under 18 from registering or playing. We verify the age of all members during registration and may request additional identity documents at any time. If you share a device, please use parental controls to prevent underage access.

01 What Is Responsible Gaming?

Responsible gaming means enjoying online casino games, sports betting, and other gaming activities on hbazi as a form of entertainment — while staying fully in control of the time and money you spend. It means understanding that the house always has an edge, that losses are a normal part of gaming, and that gambling should never be used as a way to earn income or solve financial problems.

At hbazi, we believe that the vast majority of our members play responsibly and have a great time doing it. But we also know that for a small number of people, gaming can become a problem. That is why hbazi has invested in a full suite of responsible gaming tools and why we take this topic seriously — not just because it is the right thing to do, but because we genuinely care about the wellbeing of every person who uses our platform.

The golden rule of responsible gaming on hbazi: only ever play with money you can afford to lose, and always treat it as entertainment — not as a financial strategy.

Responsible gaming is a shared responsibility. hbazi provides the tools and information, but you play an important role too. Being honest with yourself about your gaming habits, setting limits before you start playing, and reaching out for help if things feel out of control — these are all part of playing responsibly on hbazi.

02 hbazi's Responsible Gaming Principles

hbazi's approach to responsible gaming is built on four core principles that guide every decision we make about how the platform operates:

  • Prevention first: hbazi designs its platform to make responsible gaming the default, not an afterthought. Limits are easy to set, warnings are visible, and support is always accessible.
  • Transparency: hbazi is honest about the odds of every game. We never mislead members about their chances of winning, and we clearly display the return-to-player (RTP) percentage for all games.
  • Player empowerment: hbazi gives you the tools to control your own gaming experience. You decide your limits, your session length, and when to take a break — hbazi just makes it easy to act on those decisions.
  • No pressure: hbazi will never pressure you to keep playing, increase your deposits, or chase losses. Our promotions are designed to add value, not to encourage reckless spending.

hbazi's responsible gaming tools are available to all members at no cost. You do not need to justify using them — they are there for you whenever you want them.

03 Player Protection Tools on hbazi

hbazi provides a comprehensive set of player protection tools that you can activate at any time from your account settings or by contacting our support team. Here is a full overview of what is available:

Deposit Limits

Set a maximum amount you can deposit into your hbazi account per day, week, or month. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling period before it applies.

Loss Limits

Cap the amount you can lose on hbazi within a set time period. Once your loss limit is reached, hbazi will automatically prevent further play until the limit period resets.

Session Time Limits

Set a maximum session length. When your time is up, hbazi will notify you and give you the option to end your session or continue — the choice is always yours.

Cooling-Off Period

Take a short break from hbazi for 24 hours, 7 days, or 30 days. Your account is suspended during this time and reactivates automatically when the period ends.

Self-Exclusion

Exclude yourself from hbazi for 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed, all marketing is stopped, and you cannot reopen the account until the exclusion period ends.

Reality Check Notifications

Receive regular pop-up reminders showing your session duration and net result. Set the frequency — every 30 minutes, every hour, or every 2 hours — to stay aware of your gaming activity on hbazi.

To activate any of these tools, go to Account Settings on hbazi or contact our support team at [email protected]. Our team is available 24/7 and will set up any limit or restriction for you immediately.

04 Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. hbazi encourages all members to be honest about their gaming habits. Here are some warning signs that your gaming on hbazi — or any other platform — may be becoming a problem:

Spending more money on gaming than you planned or can afford
Chasing losses — continuing to play to try to win back money you have lost
Lying to family or friends about how much time or money you spend on gaming
Feeling anxious, irritable, or restless when you are not able to play
Neglecting work, studies, or family responsibilities because of gaming
Borrowing money or selling possessions to fund your gaming activity
Using gaming as a way to escape stress, depression, or personal problems
Feeling unable to stop playing even when you want to

If you recognise any of these signs in yourself, please reach out to hbazi support immediately. We can help you set limits, take a break, or self-exclude. You can also contact our support team to discuss your situation confidentially.

05 Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use hbazi's responsible gaming tools or speak to our support team.

Have you ever spent more on hbazi than you originally intended in a single session?
Have you ever tried to win back money you lost on hbazi by playing more?
Have you ever hidden your gaming activity from someone close to you?
Has gaming ever caused you to miss work, studies, or important family time?
Have you ever felt that you needed to play with larger amounts to get the same level of excitement?
Have you ever felt stressed or irritable when you could not access hbazi or another gaming platform?

Two or more "yes" answers? Please contact hbazi support at [email protected] — our team will help you set up the right protections for your situation, with no judgment.

06 Protecting Minors

hbazi is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent anyone under the age of 18 from accessing our platform.

  • All hbazi registrations require date of birth confirmation and are subject to age verification checks.
  • hbazi may request official identity documents at any time to confirm a member's age.
  • Any account found to belong to a person under 18 will be immediately closed and all funds returned.
  • hbazi does not direct any marketing or promotional content toward minors.

If you share a device with younger family members, we strongly recommend using parental control software to block access to online gaming platforms including hbazi. Keep your hbazi login credentials private and never share your account with anyone, including family members.

If you believe a minor has accessed or registered on hbazi, please contact us immediately at [email protected]. We will investigate and take action right away.

07 Getting Help and Support

If you feel that gaming is becoming a problem for you or someone you know, please do not wait to seek help. hbazi's support team is available 24 hours a day, seven days a week, and can help you activate any of our responsible gaming tools immediately.

Beyond hbazi's own support, we encourage members who are struggling with problem gambling to speak to a trusted friend or family member, or to seek professional support. Talking about the problem is often the most important first step.

Remember: seeking help is a sign of strength, not weakness. hbazi is here to support you, and we will never judge you for reaching out. Your account and your situation will be handled with complete confidentiality.

hbazi's responsible gaming support is free, confidential, and available to all members. You do not need to be in crisis to reach out — if something feels off, talk to us.

08 Contact hbazi for Responsible Gaming Support

To activate any responsible gaming tool, request a self-exclusion, or simply talk to someone about your gaming habits, contact the hbazi support team through any of the following channels:

Email Support
Availability
24 / 7 — Every Day

You can also review our Privacy Policy and Terms and Conditions for more information about how hbazi operates and protects its members.

Play Smart. Play Safe.

Enjoy hbazi — On Your Own Terms

hbazi is built for entertainment. Set your limits, use our tools, and enjoy Bangladesh's most trusted gaming platform with complete peace of mind. Register today and experience gaming the responsible way.

18+ only. Please play responsibly.   Terms & Conditions  |  Privacy Policy