Data & Privacy

hbazi Privacy
Policy

Your privacy matters to hbazi. This policy explains exactly what personal data we collect when you use our platform, why we collect it, how we store it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.

Last Updated: January 2025  |  Applies to All hbazi Members and Visitors
Your Data Is Protected
hbazi uses industry-standard encryption and strict data handling practices
SSL Encrypted Platform
No Data Sold to Third Parties
You Control Your Data
Our Privacy Commitments

How hbazi Protects Your Personal Data

Six core commitments that define how hbazi handles your information — from the moment you register to every transaction you make.

End-to-End Encryption

Every piece of data you send to hbazi — your login credentials, payment details, and personal information — is protected with SSL/TLS encryption. Your data travels securely and cannot be intercepted in transit.

No Data Sold, Ever

hbazi does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account and improve your experience on hbazi.

You Own Your Data

You have the right to access, correct, and request deletion of the personal data hbazi holds about you. Submit a request through our support team and we will respond within a reasonable timeframe.

Secure Data Storage

hbazi stores your data on secure servers with restricted access. Only authorised personnel who need your information to perform their job functions can access it. All access is logged and monitored.

Breach Notification

In the unlikely event of a data breach that affects your personal information, hbazi will notify you promptly and take immediate steps to contain the breach and protect affected accounts.

Transparent Cookie Use

hbazi uses cookies only to keep you logged in, remember your preferences, and understand how the platform is used. We do not use cookies to track you across other websites or build advertising profiles.

01 Introduction

Welcome to hbazi. This Privacy Policy explains how hbazi ("we", "us", "our") collects, uses, stores, and protects the personal information of members and visitors ("you", "your") who use the hbazi platform at hbazi.club, including our mobile app and any related services.

At hbazi, we take your privacy seriously. We understand that when you share your personal details with us — whether during registration, making a deposit, or contacting our support team — you are trusting us to handle that information responsibly. We do not take that trust lightly.

By registering an account or using any part of the hbazi platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.

This policy applies to all personal data collected through hbazi, regardless of how you access the platform — via desktop browser, mobile browser, or the hbazi app. If you have any questions about how hbazi handles your data, contact us at [email protected] before using the platform.

02 Data We Collect

hbazi collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and provide a safe and fair gaming environment. We do not collect data we do not need.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID Account registration and age verification
Contact Data Phone number, email address Account communication and support
Financial Data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, bets placed, session times Platform improvement and responsible gaming
Communications Data Support chat logs, emails sent to hbazi Customer service and dispute resolution

hbazi does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Collect Your Data

hbazi collects your personal data through several channels, all of which are clearly associated with your use of the hbazi platform:

  • Direct registration: When you create an hbazi account, you provide your name, phone number, email address, and date of birth directly to us.
  • Transactions: When you make a deposit or request a withdrawal on hbazi, your payment method details are collected to process the transaction.
  • Identity verification: When hbazi requests identity documents to verify your age or identity, you provide those documents directly to our verification team.
  • Platform usage: As you use hbazi — browsing games, placing bets, logging in — our systems automatically collect technical and usage data.
  • Support interactions: When you contact hbazi support via live chat or email, the content of those communications is recorded.
  • Cookies and tracking: hbazi uses cookies and similar technologies to collect technical data about your device and how you use the platform. See the Cookies section for full details.

hbazi does not purchase personal data from data brokers or third-party marketing lists. Every piece of data we hold about you comes directly from your interaction with the hbazi platform.

04 How We Use Your Data

hbazi uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The main purposes for which hbazi processes your personal data are:

  • To create and manage your hbazi account and verify your identity.
  • To process deposits, withdrawals, and bonus payments accurately and securely.
  • To detect and prevent fraud, money laundering, and other prohibited activities on hbazi.
  • To comply with legal and regulatory obligations applicable to hbazi.
  • To provide customer support and resolve disputes or complaints.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To personalise your experience on hbazi, such as showing you relevant games or promotions.
  • To monitor gameplay patterns for responsible gaming purposes and identify members who may need support.
  • To improve the hbazi platform based on how members use it.

hbazi will only send you promotional communications if you have opted in to receive them. You can opt out of marketing messages at any time through your account settings or by contacting our support team.

05 Sharing Your Data

hbazi does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

  • Payment processors: Your payment details are shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal transaction on hbazi.
  • Identity verification providers: When hbazi needs to verify your identity, your documents may be processed by a trusted third-party verification service operating under strict confidentiality obligations.
  • Game providers: Some games on hbazi are provided by third-party game studios. These providers may receive limited technical data (such as your session token) to deliver the game, but not your personal identity information.
  • Legal authorities: hbazi may disclose your personal data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of hbazi members.
  • Business transfers: In the event that hbazi is acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified of any such change.

hbazi never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. If you receive unsolicited marketing claiming to be from hbazi, please report it to [email protected] immediately.

06 Data Storage & Security

hbazi stores your personal data on secure servers protected by industry-standard security measures. Access to your data is restricted to authorised hbazi personnel who require it to perform their job functions. All access is logged and regularly audited.

The security measures hbazi uses to protect your personal data include:

  • SSL/TLS encryption for all data transmitted between your device and hbazi servers.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Firewalls and intrusion detection systems to prevent unauthorised access to hbazi systems.
  • Regular security audits and penetration testing of the hbazi platform.
  • Two-factor authentication options for hbazi member accounts.
  • Staff training on data protection and security best practices.

While hbazi takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your hbazi login credentials with anyone.

07 Data Retention

hbazi retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable laws and regulations. The specific retention periods depend on the type of data:

  • Account and identity data is retained for the duration of your membership and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records are retained for a minimum of five years to comply with financial regulations and to resolve any disputes that may arise.
  • Support communications are retained for three years after the last interaction, to assist with any follow-up queries or disputes.
  • Technical and usage data is typically retained for up to two years and then anonymised or deleted.

When your data is no longer required, hbazi will securely delete or anonymise it so that it can no longer be linked back to you. You may request early deletion of your data by contacting our support team, subject to any legal obligations that require us to retain certain records.

08 Cookies

hbazi uses cookies — small text files stored on your device — to make the platform work properly and to understand how members use it. We use the following types of cookies on hbazi:

Cookie Type Purpose Can You Disable?
Essential Cookies Keep you logged in and make the platform function correctly No — required for hbazi to work
Preference Cookies Remember your language and display settings on hbazi Yes — via browser settings
Analytics Cookies Help hbazi understand which pages and features are most used Yes — via browser settings
Security Cookies Detect suspicious login attempts and protect your account No — required for account security

hbazi does not use advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies may affect some features of the hbazi platform.

09 Your Rights

As an hbazi member, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]:

  • Right of access: You can request a copy of all personal data hbazi holds about you.
  • Right to rectification: If any of your personal data held by hbazi is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request that hbazi delete your personal data, subject to any legal obligations that require us to retain certain records.
  • Right to restrict processing: You can ask hbazi to limit how we use your data in certain circumstances.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to object: You can object to hbazi processing your data for direct marketing purposes at any time.

hbazi will respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days, but we will always acknowledge your request promptly and keep you informed of progress.

10 Children's Privacy

hbazi is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts on hbazi.

If hbazi discovers that personal data has been collected from a person under 18, we will immediately close the account and delete all associated personal data. If you believe a minor has registered on hbazi, please contact us at [email protected] immediately so we can take action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including hbazi. Visit our Responsible Gaming page for more information.

11 Changes to This Policy

hbazi may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how hbazi uses your personal data, we will notify you via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how hbazi protects your information.

Continued use of hbazi after any changes to this Privacy Policy have been published constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should stop using hbazi and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how hbazi handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.

Support Hours
24 / 7 — Every Day

You can also review our Terms and Conditions and Responsible Gaming Policy for more information about how hbazi operates and protects its members.

Your Privacy Is Safe With hbazi

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Now that you know exactly how hbazi protects your personal data, you can play with confidence. Register in two minutes, deposit via bKash from ৳200, and enjoy live casino, sports betting, and slots — all on a platform that takes your privacy seriously.

18+ only. Please play responsibly.   Terms & Conditions  |  Responsible Gaming